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University Property Management (UPM) has a commitment to consistently evaluate our practices, procedures, and services to our residents and campus partners. In addition to focus groups and other methods, UPM will use approved vendors to provide online resident survey tools. The following is a list of some approved online surveys providers we have/will utilize:

  • Educational Benchmarking Inc.(EBI) is research and online survey provider for the Association of Colleges and Universities Housing Officers-International (ACUHO-I) at
  • Qualtrics Survey is a Web-based survey tool for use by all faculty, staff and students at


Below you will find recent results from assessments that have been completed by UPM:

University Park Quality of Life Resident Survey (January 2011)


UPM will also partner with other campus departments collect assessment information, most notably Student Affairs and Residential Life.


To view assessment efforts within Residential Life, please refer to the Residential Life Assessment Page.

To view other assessment efforts within the Division of Student Affairs refer to the Student Affairs Assessment Plan.

To view campus wide assessment data refer to the Academic Planning and Development Assessment.